Privacy Policy

Last updated: 11/18/2025

Introduction

Seventh Chakra Healing Ltd. ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name, email address, and phone number
  • Delivery address and location information
  • Rental or purchase history
  • Payment information (processed securely through third-party payment processors)
  • Health information necessary for equipment recommendations (when voluntarily provided)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use your information to:

  • Process rental and purchase transactions
  • Deliver and pickup equipment
  • Communicate about your orders and service
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist with deliveries, payments, and business operations
  • Insurance companies when you submit claims for rental costs
  • Legal authorities when required by law

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of marketing communications
  • Lodge a complaint with the Privacy Commissioner of Canada

Cookies and Tracking

Our website may use cookies to enhance user experience. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: