How We Work

Place your order on our website or call us at +1-778-758-1155. We confirm availability in real time and lock in your delivery window — usually within 2 to 4 hours for same-day bookings across Greater Vancouver.

Before any equipment leaves our facility, it goes through a full hospital-grade sanitization cycle — frames wiped, contact surfaces disinfected, cushions cleaned, and mechanical components inspected. We do not skip this step, ever.

Our team delivers to homes, hospitals, hotels, Airbnbs, and cruise ship terminals across Vancouver, Richmond, Burnaby, Surrey, Delta, and Langley — seven days a week.

We don't drop equipment at the door. Our technician assembles and adjusts the equipment to fit the user — seat height, footrest position, brake tension — and demonstrates safe operation before leaving.

Need to extend your rental, request an early pickup, or swap to a different size? Call, text, or request through your online account. We respond within 2 business hours.

At the end of your rental, we collect the equipment at a time that suits you. Every item is fully sanitized again before it is issued to the next customer.